Frequently Asked Questions

How do I pay for my order?

We accept all major credit and debit cards, PayPal, and popular wallets. If you choose PayPal, you'll be redirected to PayPal's secure login to complete payment.

Is it safe to order online?

Yes. All payment details are entered on an SSL-encrypted page and sent directly to our payment provider. Your card information is never stored on our servers.

Are there any hidden charges?

None. You pay the product price plus shipping (free on qualifying orders). With international cards, your bank's exchange rate may shift the final amount by under 0.5%.

How long does shipping take?

Orders are printed on demand and dispatched within 2-3 business days. Delivery typically takes 5-10 business days depending on your location, with tracking provided by email.

How do I track my order?

As soon as your order ships, we email you a tracking link. Tracking usually activates within 1-2 days of dispatch.

Can I cancel or change my order?

Orders can be cancelled or modified within 3 hours of placement — after that, your item is already in production. Email us as fast as possible and we'll do our best.

What is your return and replacement policy?

If your order arrives defective, damaged, or incorrect, contact us within 7 days of delivery with photos and we'll review and send a replacement. Please don't ship anything back before our team reviews the case. Because every item is printed on demand, we can't accept returns for change of mind — check the size guide before ordering.

How do I choose the right size?

Every product page links to a detailed size chart in centimetres and inches. Our oversized fits are intentionally roomy — take your usual size for the full oversized look, or size down for a regular fit.

Do you take bulk or custom orders?

Yes. Email hello@fourthdimensionclub.com with your design and quantities, and we'll reply with pricing and timelines.